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This Week’s Food for Thought:
The Future of Business Intelligence in Healthcare
The most striking thing about the healthcare industry is that there is no shortage of data. It seems like there is a record for just about everything. What’s been missing is any meaningful attempt to organize that data inside a useful set of applications.
One of the more significant developments in the intelligent use of IT to help rein in costs kicked off this week in the form a new Web site that allows patients to compare pricing for healthcare services delivered by doctors in their healthcare network and those outside the network.
View complete article by Michael Vizard
New Blog Post: Implementing Enterprise Applications: To Customize or Not to Customize?
Many organizations, both large and small, rely on enterprise application software (EAS) to facilitate their day-to-day business operations. When it comes to implementing EAS, programming specialists are often torn between customizing the application to their organization’s business process vs. using the standard, “canned” process provided by the application vendor. Both have their benefits: Typically, canned processes are easier and less costly to implement, whereas customized processes are more complex and resource-reliant (yet provide more efficient and streamlined operations). The decision to customize or not is often based on the resources and technical “know-how” of the firm, and often leads to poor application implementations that do not meet the needs of the business as a whole.
How would you advise business managers to deal with EAS customization decisions when cost and resources are a factor?
Comments at complete post.
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