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Archive for January, 2010

by: Bsomich
30  Jan  2010

Weekly IM Update.

 
 
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Business Solution Offerings 

MIKE2.0 Business Solutions provide recommendations for solving a number of business problems for which information management is critical to success.

MIKE2.0 solutions include:

Feel free to check them out when you have a moment- your comments are much appreciated! 

Sincerely,

MIKE2.0 Community  

 
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All content on MIKE2.0 and any contributions you make are published under the Creative Commons license. This allows you free re-use of our content as long as you add a brief reference back to us.

This Week’s Food for Thought:

Forrester Report: Agile Development Becoming Mainstream

Forrester Research has announced the findings of a recent study showing that enterprises are rapidly moving to adopt Agile development methodologies to the point where 45% (nearly half) of the developers surveyed said they use Agile practices.

Read complete post.

Data Quality in the Supply Chain

Investing in getting the data ‘right first time’ is by far the best way to avoid problems down the line. We see similar issues with organizations who have developed sophisticated data collection processes to militate against entering garbage into their enterprise applications. As the organization grows  the data collection processes are being stretched beyond their capability to cope with the changing environment were responsibility for creating data is dispersed across the company and externally to trading partners.

Read complete post.  

Enterprise 2.0 Requires Overalls

If you’re looking for overnight success, forget about social media. Snake oil salesman who tell you it’s easy (or it’s like magic) are NOT telling you the truth. Social media success, like everything else in life, requires hard work — thoughtfully and consistently done.  A recent Mashable piece, 3 Things You Need to Know About Social Media Strategy, makes this clear with the following advice. 

Read complete post.

How Pervasive is Business Intelligence?

In spite of increasing buzz about pervasive BI or about generalizing BI insights — that BI makes the difference in an increasing number of decisions — BI penetration still lags. Industry professionals seem no closer to licking the long-standing user-adoption problem. If anything, and in spite of the best-laid go-to-market efforts of the big BI suite players, user adoption has actually regressed.

Read complete post.

 
 

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Category: Information Development
1 Comment »

by: Bsomich
29  Jan  2010

Is there such a thing as unstructured content?

All information, content, documents, etc have implicit and explicit context and metadata associated with them, therefore they you might say they are structured to a certain extent.   So is there even such a thing as unstructured content?

Category: Information Development
8 Comments »

by: Bsomich
26  Jan  2010

Profile Spotlight: Steve Tuck

Steve is the Chief Strategy Officer for Datanomic. Steve has more than 20 years IT experience, 14 of which have been gained specifically in data quality management. During his career, Steve has improved data quality for organizations including BT, Thomas Cook, Credit Suisse, Norwich Union and the Inland Revenue.  Steve has also held a number of senior IT roles including manager of products and services at data management specialist Kognitio and Managing Director of Tranato, a specialist data quality consultancy acquired by Datanomic in 2006.

Steve is a Charter Member of the International Association of Information and Data Quality (IAIDQ – www.iaidq.org) and Secretary of its UK Community of Practice.

Connect with Steve.

Category: Information Development, Member Profiles
No Comments »

by: Bsomich
23  Jan  2010

Weekly IM Update.

 
 
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A Comprehensive Approach to Information Governance

MIKE’s Information Governance Solution Offering provides a comprehensive approach to improving Information Governance by a method for moving to an improved competency in how information is managed across the organization. This includes staff skill sets, policies, procedures and processes, organizational structures and technology. This solution offering is also a foundational aspect of the MIKE2.0 Methodology.

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Feel free to check it out when you have a moment- your comments are much appreciated! 

Sincerely,

MIKE2.0 Community  

 
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This Week’s Food for Thought:

Creating a Culture of Speedy and Efficient Decision Making 

A report out in December from the Economist Intelligence Unit says, “Only 3% of [C-suite executives] describe their companies as ‘experts’ in using business data to drive better decisions, and only 27% agree that their company makes better, faster business decisions than their main competitors.”
The survey included 208 respondents, 21% of whom were CEOs, presidents or managing directors, 45% held other C-level titles, and 23% were senior vicepresidents, vice-presidents or directors.  Read complete post.

Achieving Measurable Value from the Online Community.

As employees today have increasingly free reign to connect and share data online, the amount of untapped organizational knowledge grows in proportion.  The very nature of online communities allow us to create personas that enable us to say whatever we want, whenever we want, and to whomever we chose.  As our virtual freedom increases, it becomes more and more difficult to identify and make use of concrete, usable information that can help the business in a tangible, measurable way. 

Read complete post.  

Real-time Business Intelligence: Worth the Trouble?

In this great article on BeyeNetwork, Rick van der Lans looks at Operational (or real-time) Business Intelligence.  This is a long read but well worth your time as Rick provides definitions, addresses approaches, references survey materials, and looks at problems, concerns and opportunities for Operational Business Intelligence.

What’s your take.  Do you understand Operations Business Intelligence? Do you need it?  Is it on the radar as an actionable item for 2010 or a nice to have? 

 Read complete post.

 
 

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Category: Information Development
No Comments »

by: Bsomich
20  Jan  2010

Achieving Measurable Value from the Online Community.

As employees today have increasingly free reign to connect and share data online, the amount of untapped organizational knowledge grows in proportion.  The very nature of online communities allow us to create personas that enable us to say whatever we want, whenever we want, and to whomever we chose.  As our virtual freedom increases, it becomes more and more difficult to identify and make use of concrete, usable information that can help the business in a tangible, measurable way. 

According to Oliver Marks, Enterprise2.0 strategist and consultant, business collaboration should be about “facilitating communication, streamlining processes and providing valuable contextual information to coworkers, against which business value can be measured as increased efficiency and awareness.”

To achieve this end, it is necessary for IM professionals and online community managers to create an environment that promotes the exchange of information with a defined and measurable objective in mind.  Much like offline collaboration, the members of the online community must be working towards a common goal and have a framework in place to start from. 

MIKE2.0 (www.openmethodology.org) has a solid, open source framework that many enterprise experts could learn from.  The community itself offers not only the traditional benefits of profile building, networking, blog posting and bookmarking, but a common goal and methodology for reaching it. 

Have you seen other online communities employing the open methodology strategy?  What advice could you give community managers to improve upon and help create business value from their community?

Category: Information Development
1 Comment »

by: Bsomich
19  Jan  2010

Profile Spotlight: John Platten

 

John Platten

John Platten is the CEO and Principal Consultant of Vivamex Limited a data quality, data migration, data warehousing and data management consultancy. John has worked in IT for over 20 years and began building data warehouses around 1995 when the concept was relatively new. 

His clients have included T-Mobile, GlaxoSmithkline, BP, and Shell where he has led data quality, data warehouse and ERP migrations into SAP projects.

Category: Information Development, Member Profiles
No Comments »

by: Bsomich
17  Jan  2010

Weekly Update.

 
 
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Check Out Our New Look!  

MIKE2.0 has taken your advice and recently made some enhancements to our website.  Community members can now take advantage of our improved navigation, searchability and fresh layout to improve their collaboration experience!

MIKE.jpg
Feel free to check us out when you have a moment- there are many ways to contribute!  

 

Sincerely,

MIKE2.0 Community  

 
Contribute to Mike:Start a new article, help with articles under construction or look for other ways to contribute.

Update your personal profile to advertise yourself to the community and interact with other members.

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Content Model
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Join Us on
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Follow Us on
43 copy.jpg

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Did You Know?
All content on MIKE2.0 and any contributions you make are published under the Creative Commons license. This allows you free re-use of our content as long as you add a brief reference back to us.

 

This Week’s Food for Thought:

5 Factors for Information Management Success 

While much of the discussion about information management centres on things that are new and exciting, it is easy to neglect some of the basic principles that the profession has learnt over the last decade.  Here are just five things that I think are among the most important to consider if your project is to be a success.Read complete post. Employee Engagement: A Core Goal of Enterprise 2.0 Adoption 
By now, reams have been written about the possibilities offered by the adoption of Enterprise 2.0 capabilities.  The interest continues to grow as the daily use of the Web at work approaches ubiquity.

 

Also, reams have been written about why the engagement of knowledge-work employees is a central means of increasing productivity, effectiveness and the achievement of sustained high performance.

The greater engagement of employees has been a central aim of the work of organizational development (OD) professionals for at least the last two decades (and much further back if we are striving for precision).

Read complete post.  

How to Best Utilize Customer Experience Data

Customer knowledge and experience data can provide a multitude of intelligence for companies to make better business decisions, yet it is often an untapped resource due to the complexities of data management and budget restrictions.  Yet especially in tough economic times, it is crucial to have the ability to not only listen to our customer’s needs but respond to them quickly. 

In this post, Theresa Kushner, Director of Strategic Marketing Customer Intelligence at Cisco Systems, provides a few suggestions to make the most out of your untapped customer data.

Read complete post.

 

 

 
 

 

 

 

 
 

 

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Category: Information Development
No Comments »

by: Robert.hillard
13  Jan  2010

Is your organisation really unique?

While much of the discussion about information management centres on things that are new and exciting, it is easy to neglect some of the basic principles that the profession has learnt over the last decade.  Here are just five things that I think are among the most important to consider if your project is to be a success.

First, use a standard project plan.  MIKE2.0 has been available for some years now and provides a work breakdown structure which is comprehensive.  Such an approach allows you to involve contractors and multiple service providers without being locked into anyone’s proprietary method.

Second, use data models that have been published.  There are many of them around ranging from low cost publications by authors such as Len Silverston through to enterprise models provided by the major software vendors.  Even the most expensive model is typically much cheaper than the labour cost that it can save.

Third, borrow from Don Rumsfeld: “There are known knowns. These are things we know that we know. There are known unknowns. That is to say, there are things that we know we don’t know. But there are also unknown unknowns. There are things we don’t know we don’t know.”  The data warehouse is trying to manage the complexity of the entire business.  You can’t possibly know everything and hence requirements analysis should focus on the fundamental principles of the organisation and those things that are hard to undo later.

Fourth, the foundation of tomorrow’s enterprise data warehouse is unlikely to be today’s tactical solution.  Avoid the temptation to make the first iteration self-funding, the organisation has to be prepared to make an investment otherwise there are always cheaper short term solutions.

Finally, ask yourself whether your organisation is really as unique as your stakeholders think it is.  One of the most common reasons given for the use of unusual architectures or data models that don’t borrow from published materials is that the business is unique.  Everyone is looking for a point of differentiation but that doesn’t mean that you shouldn’t adopt standards where possible.  It is unlikely that the use of an unusual data warehouse architecture is going to enable a store to sell more toothpaste.  That same store, might, however, gain a real edge by combining consumer and supplier data in a new and novel way building on existing approaches to modelling the data.

Category: Business Intelligence, Enterprise Data Management, MIKE2.0
1 Comment »

by: Bsomich
13  Jan  2010

How Can We Best Utilize Our Customer Experience Data?

Customer knowledge and experience data can provide a multitude of intelligence for companies to make better business decisions, yet it is often an untapped resource due to the complexities of data management and budget restrictions.  Yet especially in tough economic times, it is crucial to have the ability to not only listen to our customer’s needs but respond to them quickly. 

Theresa Kushner, Director of Strategic Marketing Customer Intelligence at Cisco Systems, provides a few suggestions to make the most out of your untapped customer data:

*Make use of unstructured data, such as customer inquiries
*Connect data systems such as order-entry and sales
*Help Sales, Service, Finance, and the whole company see the customer in totality
*Allow customer-facing people easy access to combined customer/company data
*Enable customers to define their profile and why they’re interested in the company
*Demonstrate to customers you can move with them as a partner

It may go without saying that many of these suggestions are easier said than done, but in your experience, have you had any success in this area?  Can you offer any advice for companies looking to capitalize on customer data, especially with a limited budget?

Category: Information Development
1 Comment »

by: Bsomich
12  Jan  2010

Profile Spotlight: Peter Thomas

peterthomas

 

Peter Thomas

Peter Thomas has 20 years of experience in the IT industry; spanning business intelligence, financial systems, change management and many other areas.

Having spent the first eight years of his career as a manager in a UK software house, more recently he has developed award-winning data warehousing / business intelligence solutions that have been deployed in the European and Latin American operations of a large, multinational insurance organisation.

Peter has run several specific data quality initiatives and of course ensuring the quality of data is a major part of any successful BI project.

Connect with Peter

Category: Information Development, Member Profiles
No Comments »

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