This Week’s Blogs for Thought:
Information Requirements Gathering: The One Question You Must Never Ask
Over the years, I’ve tended to find that asking any individual or group the question “What data/information do you want?” gets one of two responses:
“I don’t know.” Or;
“I don’t know what you mean by that.”
End of discussion, meeting over, pack up go home, nobody is any the wiser. Result? IT makes up the requirements based on what they think the business should want, the business gets all huffy because IT doesn’t understand what they need, and general disappointment and resentment ensues. Clearly for Information Management & Business Intelligence solutions, this is not a good thing.
Overcoming Outcome Bias
What is more important, the process or its outcome? Information management processes, like those described by the MIKE2.0 Methodology, drive the daily operations of an organization’s business functions as well as support the tactical and strategic decision-making processes of its business leaders. However, an organization’s success or failure is usually measured by the outcomes produced by those processes.
As Duncan Watts explained in his book Everything Is Obvious: How Common Sense Fails Us, “rather than the evaluation of the outcome being determined by the quality of the process that led to it, it is the observed nature of the outcome that determines how we evaluate the process.” This is known as outcome bias.
Evernote’s Three Laws of Data Protection
“It’s all about bucks, kid. The rest is conversation.” –Michael Douglass as Gordon Gekko, Wall Street (1987) Sporting more than 60 million users, Evernote is one of the most popular productivity apps out there these days. You may in fact use the app to store audio notes, video, pics, websites, and perform a whole host of other tasks.Read more.