MIKE2:Content Model

From MIKE2 Methodology

Contents 1 MIKE2.0 Content Hierarchy 2 MIKE2.0 Solution Offerings 2.1 Core Solution Offerings 2.2 Business Solution Offerings 2.3 Product Solution Offerings 3 MIKE2.0 Solution Capabilities 3.1 Overall Implementation Guide 3.2 Usage Model 3.3 Foundational Solutions 3.4 SAFE Architecture 3.5 Information Governance 3.6 Supporting Assets 4 MIKE2.0 Collaboration Environment

MIKE2.0 Content Hierarchy

The MIKE2.0 Methodology is stored in various forms is distributed documents, tools and web content. In order to make this content flow together for the end-user, MIKE2.0 provides a content model that organizes the content and its relationships through the overall set of tasks and components in the architecture. As the development of the methodology is a continuous process, MIKE2.0 has been constructed in a fashion so that functionality can be added underneath the Overall Implementation Guide and SAFE Architecture framework.

Users of the MIKE2.0 Methodology should always start with the Overall Implementation Guide and the MIKE2.0 Usage Model before using any of the more detailed assets when undertaking a project as they explain the relationships between the phases, activities and tasks of the overall methodology.

MIKE2.0 Solution Offerings

MIKE2.0 Solution Offerings address business and technology problems related to information management by supplementing the Overall Implementation Guide in both a detailed and holistic fashion. The detailed aspect to MIKE2.0 Solution Offerings means that they typically encompass very specific techniques, design patterns and process steps. The holistic aspect means that MIKE2.0 Solution Offerings tend to focus on a certain type of problem as opposed to being generalized for information management like the Overall Implementation Guide. MIKE2.0 Solution Offerings are mapped to Activities in the Overall Implementation Guide.

There are multiple types of Solutions that make up the MIKE2.0 Methodology:

• Core Solution Offerings provide best practices on Infrastructure and Information Development.

• Business Solution Offerings are applied to common business problems for which data management practices are a key success factor.

• Vendor Solution Offerings provide integrated approaches to solving problems from a vendor perspective and are often product-specific.

• Open Source Solution Offerings provide integrated approaches to solving Data Management problems using solely Open Source technologies.

• The SAFE Architecture is a framework primarily used for architecting the Technology Backplane.

• The Information Governance Solution Offering provides the guiding framework for realizing an Information Development approach.

Thus far, the primary focus of MIKE2.0 has been on creating Solutions that apply to the Technology Backplane. The complementary MIKE2.0 Business and Vendor Solutions are newer areas and will have a greater ongoing focus as the methodology is further developed.

Core Solution Offerings

Core Solution Offerings are solutions for common problems in Information Management. These problems are fairly signficant and would come in the form of major projects that an organisation would conduct that would take place over months or years. Core Solutions are often industry-independent, complementing Business Solution Offerings which tend to apply to a specific type of organisation. They are also logical, complementing Product Solution Offerings which are technology-specific. They are delivered through Information Development and Infrastructure Development, using components from the SAFE Architecture.

Core Solution Offerings cover specific best practices around implementing foundation capabilities, advanced capabilities or an aggregate of these capabilities to deliver an overall architectural approach.

Core Solution Offerings are contained within 6 main Offering Groups:

• Business Intelligence and Performance Management
• Information Asset Management
• Access, Search and Content Delivery
• Enterprise Data Management
• Enterprise Content Management
• Information Strategy, Architecture and Governance

Composite Solution Offerings go across offerings within different offerings groups.

The complete list of offerings are shown below within their respective Offering Groups. This list of Offerings will evolve over time and contributors are encouraged to propose new offerings.

All Core Solution Offerings have common features, such as Design Patterns and Vendor Implementation Techniques. Core Solution Offerings are referenced against the SAFE Architecture and the MIKE2.0 Overall Implementation Guide.

Business Solution Offerings

MIKE2.0 Business Solutions provide recommendations for solving a number of business problems for which information management is critical to success.

Business Solutions help users by proving an introduction to the business problem, the industries it impacts and why the MIKE2.0 approach is beneficial to solving the problem. They also provide a set of high-level business requirements, required aspects of the SAFE Architecture and applicable activities from the Overall Implementation Guide. It also lists some recommended best practices for implementation, typical areas of complexity and applicable vendor technology solutions to solve the business problem.

Proposed initial MIKE2.0 Business Solutions include:

• E-Discovery
• An Information Development Approach to MiFID
• Being a Leader in Consumer Lending
• An Integrated Approach to Meeting Regulatory Requirements
• Global Identity Management
• Improving Customer Profitability
• Billing Systems Consolidation
• Supply Chain Management
• Building the Customer-Centric Systems Architecture

Business Solution Offerings relate to the Business Model View of the architecture and are complemented by Core Solution Offerings . To solve any complex business problem Application Development, Infrastructure Development and Information Development activities are needed.

It is envisaged that some users of MIKE2.0 will develop Business Solutions as Private Assets that are mapped into the open method or as assets developed in an open framework that is not part of MIKE2.0. The structure shown of the proposed solutions provides a framework as a starting point for solution development.

Product Solution Offerings

Product Solution Offerings describe an offering that is specific to a commercial or open source product. They map directly to Core Solution Offerings and in some cases also map to Business Solution Offerings.

Vendor Solution Offerings are vendor-specific recommendations for solving problems in Information Management. Whereas core Solution Offerings tend to be logical in nature, Vendor solutions are physical as they focus on implementation approaches with specific vendor products.

Open Source Solution Offerings are used to implement solutions to Information Management problems, solely through the use of open source technologies. Open Source products tend to be immature when compared with commercial offerings in the Information Management space – one of the goals of MIKE2.0 is to address this issue by becoming an organizing framework for the use of Open Source technologies

Within MIKE2.0 there is a particular focus on the use of open source technologies. These open source products are similar to commercial product offerings in that they map into the logical solutions.

MIKE2.0 Solution Capabilities

Solution Capabilities are the assets that bring together the MIKE2.0 Methodology. They provide the lowest level assets within MIKE2.0 as well an overall set of activities and tasks for Enterprise Information Management that are provided through an implementable method.

While they are typically not market-facing sales assets, Solution Capabilities are a critical aspect of the delivery process and therefore a key aspect of the solution. They support go-to-market Solution Offerings through a number of Foundational Solutions, an Overall Implementation Guide, Usage Model, and Supporting Assets that are critical to delivery of each solution.

While Solution Offerings are often seen as the "face" of the MIKE2.0 Methodology, Solution Capabilities are the "glue". Solution Capabilities make up the great majority of content. MIKE2.0 makes use of open, shared and private versions of these assets that factor into the sales and delivery process. A number of Solution Capabilities are protected as Core Methodology.

Overall Implementation Guide

The Overall Implementation Guide provides the organizing framework for bringing together all the content contained within MIKE2.0. The following aspects are considered to make up the Overall Implementation Guide:

• Overview and Key Concepts initiates users to a new set of enterprise models and the concept of Information Development that is used throughout the MIKE2.0 Methodology. This helps users understand the benefits of better information management.

• The section on Rationale provides some of the journey in developing the MIKE2.0 approach, helping to describe why the solution was created and a bit of the history on how it took its current form.

• The Overall Task List provides the overall set of Phases, Activities and Tasks for MIKE2.0; the Usage Model provides some guidance on how these tasks are applied to different types of projects.

To better appreciate the activities and tasks of the Overall Implementation Guide, the architecture framework and delivery model should also be understood at a high level:

• SAFE (Strategic Architecture for the Federated Enterprise) is the architecture framework that supports all aspects of the methodology. Users should understand this architecture at a conceptual level to understand the rationale behind many of the architecture and design-centric tasks.

• The Information Governance Solution Offering helps users understand the skills that will be required on the team, how tasks are to be structured and some of the guiding principles around the MIKE2.0 delivery approach.

As the development of the methodology is a continuous process, MIKE2.0 has been constructed in a fashion so that functionality can be added underneath the Overall Implementation Guide and governing Architecture.

Users of the MIKE2.0 Methodology should always start with this Overall Implementation Guide and the MIKE2.0 Usage Model before using any of the more detailed assets when undertaking a project.

Usage Model

The MIKE2.0 Usage Model provides a guide in determining which phases, activities and tasks from the overall methodology process are typically used for Enterprise Information Management engagements. Whereas there are differences between the projects, there are also many similarities in the overall approach, tasks and more detailed supporting assets that are required. Therefore, all projects are described in the context of the Overall Implementation Guide and the Usage Model are used to map the relevant tasks required for implementation.

A number of Usage Models exist to map Activities to Solution Offerings. These include models for:

• Business Intelligence and Performance Management
• Information Asset Management
• Access, Search and Content Delivery
• Enterprise Content Management
• Enterprise Data Management
• Information Strategy, Architecture and Governance
• Composite Core Solution Offerings

The corresponding Offerings explain the content in which these activities are used.

This is done for each Activity of the Overall Implementation Guide.

Even if the project is only to do a subset of work, an effort should be made to cross-check the approach against the overall steps in the methodology to ensure that all pre-requisite activities have been completed. This means that even tactical projects may start with a review of the Blueprint stage.

Applying MIKE2 into other methodologies provides the approach for using MIKE2.0 in the context of an overall implementation programme.

Foundational Solutions

Foundational Solutions are "background" solutions that support to Core Solution Offerings of the MIKE2.0 Methodology. Foundational Solutions include:

• Data Investigation & Re-Engineering
• Data Integration
• Data Modelling
• Metadata Management

Some Foundational Solutions are also go-to-market offerings. These include:

• SAFE Architecture
• Information Governance

Foundational Solutions are the lowest-assets assets within MIKE2.0 that are comprehensive in nature. They may tie together multiple Supporting Assets and are referenced from the Overall Implementation Guide and other Solution Offerings.

SAFE Architecture

SAFE (Strategic Architecture for the Federated Enterprise) provides the technology solution framework for MIKE2.0. The SAFE Architecture goes across applications, data, and infrastructure and was designed to accommodate the inherent complexities of a highly federated organisation. SAFE covers a number of capabilities, varying from those that are fundamental for the majority of project implementations to advanced capabilities that are only emerging in the area of Enterprise Information Management.

MIKE2.0 uses an architecture-driven approach that moves from a conceptual vision of the architecture to a set of strategic vendor products before moving into a solution architecture and design for each increment. Many of the tasks of the Overall Implementation Guide are architecture-specific, and all MIKE2.0 Solutions reference aspects of the SAFE Architecture as part of their approach to implementation.

Information Governance

An Information Governance framework is a key aspect of the MIKE2.0 Methodology. The Information Governance Solution Offering is a go-to-market offering that also acts as a foundational aspect of the suite. The offering provides a comprehensive approach to improving Information Governance through a method for moving to an improved competency in how information is managed across the organization. This includes staff skill sets, policies, procedures and processes, organizational structures and technology.

The broad definition of Information Governance employed in MIKE2.0 is therefore an important driver for organizational change that include analysis of information maturity levels, communications models and interactions with senior technology and business stakeholders. .

The offering for Information Governance is the key enabler for delivering an Information Development approach.

Supporting Assets

Supporting Assets are reusable building blocks that provide detail to complement the overall methodology. Many of the activities within the MIKE2.0 Methodology have sample assets that can be referred to during the implementation process. There are a number of different types of Supporting Assets:

• Tools and Technique Papers are methods that can be used to speed the implementation process and includes tools such as Information Maturity QuickScan. These assets focus on a specific business or technical problem and are oftentimes incorporated into Solution Offerings.

• Deliverable Templates are framework documents that can be used on any project implementation. Unlike Tools and Technique Papers which are focused on process, Deliverable Templates provide a document structure that defines the output of an activity and its tasks.

• Capability Statements are overview presentations, selling messages, client cases studies and vendor case studies related to the MIKE2.0 Methodology. They encourage users to take a MIKE2.0 approach.

• Software Assets on the open MIKE2.0 site are open-source software artifacts that can be used as part of the overall methodology. Users of the MIKE2.0 Methodology may also wish to house private software assets mapped into the overall organising framework provided by MIKE2.0. Vendors can also map in their product sets into MIKE2.0 through MIKE2.0 Vendor Solutions.

• Engagement Management Assets provide recommended team structures, estimating models and starter project plans for conducting Information Development projects. Engagement Management Assets are often MIKE2.0 Private Supporting Assets but some of these assets are available on the open methodology site.

• Project Examples are example deliverables (both document and software-based) that have been used in Information Development implementations and can help provide guidance for project implementations.

Substantial additions/changes to the Overall Implementation Guide and Solution Offerings are typically driven through the creation of Supporting Assets. Guidelines for contributing to the methodology define this process.

MIKE2.0 Collaboration Environment

MIKE2.0 is hosted within a comprehensive collaboration environment that allow users to engage in knowledge sharing, content development and skills improvement. The capabilities provided by this environment include:

• A Wiki to collaboratively create and share content (based on MediaWiki which powers Wikipedia, the world's largest Wiki)

• A Blogs to publish individual or group-based information (based on Wordpress, the world's most popular blogging platform)

• Social Bookmarking for storing, sharing and discovering web bookmarks

• Social Networking – "facebook light" functionality for our IM community that is integrated into the other components

• Mashup from MIKE2.0, to build integrated solutions based on open content and internally held BearingPoint assets, thus enabling the concept of an Integrated Content Repository for Information Development.

• Search for users to discover content across federated repositories

• Rich User Interface with advanced navigational components an integrated skin and single sign on to provide common look and feel across the platform

• Open Methodology Compliance (OMC) capability to link an organisation into the MIKE2.0 open standard

We are continuing to extend this collaborative environmemt. Future release of MIKE2.0 are also expected to focus more specifically on producing software artifacts but will do this by linking into software management sites such as Sourceforge.