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Operational Business Intelligence Solution Offering

From MIKE2.0 Methodology

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This article is a stub. It is currently undergoing major changes as it is in the very early stages of development and is only a placeholder. Please help improve MIKE2.0 by adding to this article.
Hv2.jpg This Solution Offering currently receives Minor Coverage in the MIKE2.0 Methodology through the Overall Implementation Guide and SAFE Architecture, but Activities are missing and there are no detailed Supporting Assets. In summary, the Solution Offering has not yet been formulated to the point where it should be used.
A Creation Guide exists that can be used to help complete this article. Contributors should reference this guide to help complete the article.



The Operational Business Intelligence Solution Offering provides a mechanism to be able to accurately manage the business to make fact-based analytical decisions. These operational decisions are used to run the business on a day-to-day basis. Key enablers are techniques for defining Key Performance Indicators (KPIs), Critical Success Factorts (CSFs), predictive modelling and historical trend analysis.

Executive Summary

Operational business intelligence (OBI) is the business intelligence generated during the operations of the business as contrast to analytical business intelligence where the business intelligence is generated 'after the fact'. By its nature, OBI is usually generated real-time as part of the operational business processes. OBI is usually generated to support or monitor a business process. In supporting a business process, OBI usually provides decision support either through provision of relevant information or suggest decisions through the use of relevant analytics. In monitoring a business process, OBI provides real-time reporting or analysis which can be used to adjust the business processes e.g. for better through-put or performance.

Solution Offering Purpose

OBI is usually deployed to support an operational business process directly or to add value to it. As the name suggests, it is an integral part of the operational business processes and in many cases it is critical to the success of the processes. OBI is more popular in major organisations which are information intensive with operational business processes that require real-time or near real-time decision making or process monitoring. For example, Upstream Oil & Gas industry.

Solution Offering Relationship Overview

Mike2 solution groups bi.jpg

MIKE2.0 Solution Offerings provide a detailed and holistic way of addressing specific problems. MIKE2.0 Solution Offerings can be mapped directly to the Phases and Activities of the MIKE2.0 Overall Implementation Guide, providing additional content to help understand the overall approach. The MIKE2.0 Overall Implementation Guide explains the relationships between the Phases, Activities and Tasks of the overall methodology as well as how the Supporting Assets tie to the overall methodology and MIKE2.0 Solutions. Users of the MIKE2.0 Methodology should always start with the Overall Implementation Guide and the MIKE2.0 Usage Model as a starting point for projects.

Solution Offering Definition

The MIKE2.0 Operational Business Intelligence Solution Offering is primarily focused on enabling end user in making informed decisions driven by key metrics and processes. It uses a number of activities from the Overall Implementation Guide to see a project through from strategy to implementation.

Relationship to Solution Capabilities

This Solution Offering maps into the Solution Capabilities of MIKE2.0 as described below.

Relationship to Enterprise Views

Mapping to the Information Governance Framework

Mapping to the SAFE Architecture Framework

Components Required from the SAFE Architecture for BI

Development of a comprehensive Business Intelligence environment will include varying components from the SAFE Architecture, depending on the scope of the initiative. Whereas other components also may play a role in the move to more advanced capabilities, the key enablers to the approach are listed below.

This first step is getting Foundation Capabilities for Information Development and Infrastructure Development in place. This reduces delivery risk and helps to build a solution that meets user requirements for usability, quality and performance.

Business Intelligence components for integrated reporting, visually-rich dashboards and detailed analytics allow users to get at the data delivered through the Technology Backplane into a Common or Shared Repository. From an Information Formats perspective, the focus is typically on integration of structured data.

Some organisations may move to a more sophisticated capability of a Services Oriented Architecture for greater reuse and improved flexibility.

Finally, an Active Metadata Integration approach may provide a complete overlay of metadata management capabilities on top of the overall Business Intelligence architecture.

Mapping to the Overall Implementation Guide

Mapping to Supporting Assets

Logical Architecture, Design and Development Best Practices

Product-Specific Implementation Techniques

Product Selection Criteria

Relationships to other Solution Offerings

Extending the Open Methodology through Solution Offerings

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