Programme Manager

From MIKE2 Methodology

The Programme Manager is responsible for the overall management and assessment of the agreed upon programs and projects across the enterprise. The Programme Manager is responsible for instituting a suitable framework for organising and managing initiatives to develop both internal and external support capabilities as well as acting as a bridge between the customer and / or departments involved in a project and the capabilities needed to support the project.

Contents 1 Responsibilities 1.1 Commercial Accountabilities 1.2 Relationship Management Responsibilities 1.3 Technical Accountabilities 1.4 Capability Development Responsibilities 2 Capabilities 2.1 Knowledge 2.2 Technology Skills 2.3 Management Skills 2.4 Work Experience 3 Behaviors 3.1 Leadership 3.2 Teamwork 3.3 Service Focus 3.4 Key Working Relationships

Responsibilities

Commercial Accountabilities

• Delivery of agreed upon scope within constraints that include reporting, budget, time and contract provisions.
• Contributes to the negotiation and management of delivery and costs with vendors, suppliers and developers.
• Performs financial due diligence for contract / commercial initiatives
• Negotiates tenders and contracts
• Monitor financials for all programs and projects

Relationship Management Responsibilities

• Develops long term partnerships with customers and vendors and contributes to the development of their strategic business plans by understanding the future direction of the company, the industry and the customer’s business
• Develop working relationships with Architects, Chief Program Specialist and the Practice Manager.

Technical Accountabilities

• Monitors and manages scope, time, integration, cost, risk, procurement, communications, quality and resources
• Management, estimation and reporting of projects, which support “end-to-end” delivery of projects in a consistent way
• Define process for identifying business or technical initiatives requiring special focus
• Define process for managing key initiatives and for mainstreaming them back into the standard PM process when appropriate
• Work with developers, infrastructure, maintenance and business units to communicate, mentor and assist in the implementation of the key initiatives
• Identify and manage interdependencies between key initiatives and other projects

Capability Development Responsibilities

• Delivery of improvements through a clearly defined program of controlled investments that enhances the baseline, processes and tools to support this program, and a framework to ensure the capture of historical data for estimating
• Development of a suitable program and framework for organising, managing, and measuring program conformance and delivery.
• Mentor less experienced staff
• Ensure knowledge dissemination and sharing among professionals
• Contribute to other business initiatives as required
• Facilitate work in a team environment with diverse skill sets

Capabilities

Knowledge

• Knowledge of project management tools, techniques, procedures and standards

Technology Skills

• High level understanding of Strategic and Tactical Architectures

Management Skills

• Program execution and implementation
• Leadership
• Relationship Management
• Staff Management
• Knowledge Management
• Commercial and Risk Management

Work Experience

• 8-12 years experience as project director

Behaviors

Leadership

• Analytical Thinking
• Conceptual / Innovative thinking
• Results Focus
• Acting Decisively
• Strategic Orientation
• Impact and Influence
• Change Orientation

Teamwork

• Team Leadership
• Organisation Savvy
• Coordination

Service Focus

• Customer Orientation

Key Working Relationships

• Chief Architect
• XBR Process Manager