BearingPoint Delivery Framework

From MIKE2 Methodology

The Global Delivery Framework (ProvenCourse Methodology) is BearingPoints base approach to delivering services to itsclients worldwide. It is an integration of the firm's best delivery assets into one global integrated approach to support all its capabilities. Along with our solutions and delivery tools, the ProvenCourse methodology provides the components of the delivery framework for delivering enterprise value the integrated business solutions. BearingPoint’s solutions leverage the ProvenCourse methodology by using it as a base from industry and/or technology specific solutions are launched.

The objectives of ProvenCourse are well-formulated. The goals of ProvenCourse are for it to be able to deliver for BearingPoint’s clients with a consistent and methodical approach. It does this through:

• A scaleable and integrated collection of assets
• Consistent vocabulary, level of detail, and presentation
• Enabling tailoring to scale, to provide a unique but consistent cost effective delivery approach for each client.

The methodology is kept at a high level; it provides guidance on the use of BearingPoint's standard delivery tools, whilst allowing individual teams the flexibility to use client-mandated tools.

ProvenCourse Delivery Phases

All projects using ProvenCourse are conducted across 5 phases.

• The Strategy Phase defines the process of formulation, and articulation of business and technology strategies. The focus of this phase is on developing an integrated set of strategic actions aimed at securing a sustainable, competitive advantage. This phase includes application of a consistent framework that identifies and prioritizes organizational elements critical to most companies as they balance investment and risk.

• The Design Phase defines the detailed requirements and design aligned with the strategy. It assesses the current state, refines business priorities, and defines the scope of the engagement toward achieving the strategic vision. An integrated iterative approach systematically defines the requirements and the designs for the different workstreams.

• The Build Phase executes the configuration, development, iteration and creation of the solution elements as defined in the Design phase. Included in this phase are the facilities, performance support, package customization, systems integration, software development, and technology infrastructure construction. These elements are cyclically tested and migrated through progressive environments for functional, performance, and system testing to obtain approval and preparation for deployment.

• The Deploy Phase migrates the organization to the approved business solution. It includes activities used to transition business process, and technology solution elements to meet the defined enterprise value. The Deploy phase includes the production cut over activities, as well as the initial value measurement.

• The Operate Phase maintains and operates business solutions. It delivers the results developed in earlier phases.

The key objective is to provide efficient cost effective operations of both business and technical solutions within clearly defined parameters. In this phase, solutions are reviewed and analysed for possible enhancements to further improve overall operations. Where applicable, the ProvenCourse definitions of each of these phases have been used for consistency.

ProvenCourse Delivery Workstreams

ProvenCourse workstreams are a discipline or competency. They form a group of tightly coupled activities/deliverables that are typically performed together and/or are performed by an expertise-based group. Workstreams typically run the full life cycle of ProvenCourse, but can be heavily concentrated within one or more phases.

A workstream may be further defined to contain sub-workstreams when the workstream is sufficiently broad that doing so improves articulation and navigation. There are 9 workstreams across ProvenCourse:

• Manage - This workstream includes all disciplines of program, project, quality and change management.

• Strategy and Value - This is the process of formulating, articulating and validating business strategies and values.

• Business Process - This includes the definition of requirements, design, and improvement of business processes to meet the needs and objectives of the future business state.

• Packaged Application – Selection and implementation of Commercial Off-The-Shelf (COTS) business applications.

• Systems Integration - The development of custom system interfaces, conversions, extensions and enhancements to meet business requirements not met by a single COTS package.

• Software Development - The development of custom software applications, significant application extensions and/or enhancements.

• Infrastructure - The design, procurement, implementation and management of facilities, networks, security and general systems environments and the overall IT environment needed to support business initiatives and operations.

• Testing - The planning, execution, measurement of sampling techniques to validate the satisfaction of quality criteria.

• Production Services - Provides process and technology services to migrate, and manage business processes, applications and IT Infrastructure for an established duration.

MIKE2.0 is used as an external vendor methodology to ProvenCourse. The Enterprise Information Management workstream of MIKE2.0 has some overlap into Systems Integration and Application Development. It is serviced across workstreams such as Management, Infrastructure, Testing and Software Development.